Adding Trips
- Add Trip: “Add a Trip” on the top right of the navigation menu.
- Passenger: Find Passenger or add a new one. (Required)
- Start typing the passenger's name in the search to the left
- If the passenger exists, click to select
- If the passenger is not found, click the "Add ..." option and fill out the passenger form as normal
- Payer: Select a payer (Required)
- Toggle Link Passenger to Payer
- If checked, the passenger will be available to facility users with access to this payer.
- Select Transport Type
- Ambulatory Load / Unload: Passenger is able to walk.
- Broda Chair Load / Unload: Specialized wheelchair.
- Geri Chair Load / Unload: Basic Geriatric chair.
- Stretcher Load / Unload: Stretcher Cot.
- Wheelchair Load / Unload: Basic wheelchair.
- Wheelchair XL Load / Unload: Extra-Large or Bariatric wheelchair
- Select a service Type:
- Curb to Curb: Passenger is picked up at the curb and dropped off at the curb.
- Door to Door: Passenger is picked up at door and dropped off at door.
- Door Through Door: Passenger is met inside pickup location (if necessary) and dropped off inside destination (if necessary).
- Provide Wheelchair? Does the passenger need the driver to provide a wheelchair?
- Attendants Needed
- Additional Passengers
- Infectious Disease Toggle
- Oxygen Required Toggle
- If Yes, indicate estimated Oxygen Amount (Liters per minute)
- Requested by Name: Person requesting the Trip
- Requested by Phone Number (Include Phone Extension)
- Will Call Toggle: Is this leg will call?
- Trip Date (Required)
- Dispatcher Notes: NOT visible to drivers
- Input Manually Updated Price: Overrides Passenger Payer Price Scheme settings.
- Pickup Address: Start typing and select an address (Required)
- Address Details: Facility Name, Win, Or Apt .#
- Pickup Time (Required)
- Additional Pickup Details: Click Plus Icon on Right Side
- Stairs (Individual Steps)
- Stair Equipment
- Ramp: A ramp is a durable, low-maintenance piece of equipment used to make steps accessible, especially for those using wheelchairs. Portable ramps typically have a 1:12 gradient for safe use. They can be used indoors or outdoors.
- Stair Chair: Also known as a stair lift, it's a motorized chair that travels along a rail mounted to the stairs. It helps people with limited mobility to navigate stairs safely. Stair chairs can be installed on straight or curved staircases, and even outdoors.
- Contact Name
- Contact Phone Number
- Load Time (minutes): Manually overrides default load time settings.
- Dropoff Address: Start typing and select an address (Required)
- Address Details: Facility Name, Win, Or Apt .#
- Appointment Time
- Additional Dropoff Details: Click Plus Icon on Right Side
- Stairs (Individual Steps)
- Stair Equipment
- Ramp: A ramp is a durable, low-maintenance piece of equipment used to make steps accessible, especially for those using wheelchairs. Portable ramps typically have a 1:12 gradient for safe use. They can be used indoors or outdoors.
- Stair Chair: Also known as a stair lift, it's a motorized chair that travels along a rail mounted to the stairs. It helps people with limited mobility to navigate stairs safely. Stair chairs can be installed on straight or curved staircases, and even outdoors.
- Notes for Driver: i.e. accessibility, enter from the rear, etc.
- Tags
- Tap “Save”
Additional Trip Options: for editing and additional flexibility.
- Make it a Round Trip
- Make it a will call return
- Add Additional Leg: Tap “+ Additional Leg”
- Wait and return
Trips can be Edited or Updated by Tapping the “three dots” on the left side of the row next to the selection box. You have options to:
- Clone: Copy or Duplicate Trip
- Edit:
- Cancel
- Add Tags
- Delete
- View Summary
- Edit Invoice
Adding Trips - Upload or NEMT Broker Integrations
Bambi allows for uploading of trips to easily import trips from third party NEMT brokers or healthcare facilities.
- On the Trips section Tap “Upload” on the top right of the navigation bar.
- Select a CSV template
- Select payer
- Select template
Note: Request NEMT Broker integrations or templates by emailing Bambi contact@bambi.health.
Trip Subscriptions
- Add Subscription: “Create Subscription” on the top right of the navigation menu.
- Passenger: Find Passenger or add a new one. (Required)
- Start typing the passenger's name in the search to the left
- If the passenger exists, click to select
- If the passenger is not found, click the "Add ..." option and fill out the passenger form as normal
- Payer: Select a payer (Required)
- Toggle Link Passenger to Payer
- If checked, the passenger will be available to facility users with access to this payer.
- Select Transport Type
- Ambulatory Load / Unload: Passenger is able to walk.
- Broda Chair Load / Unload: Specialized wheelchair.
- Geri Chair Load / Unload: Basic Geriatric chair.
- Stretcher Load / Unload: Stretcher Cot.
- Wheelchair Load / Unload: Basic wheelchair.
- Wheelchair XL Load / Unload: Extra-Large or Bariatric wheelchair
- Select a service Type:
- Curb to Curb: Passenger is picked up at the curb and dropped off at the curb.
- Door to Door: Passenger is picked up at door and dropped off at door.
- Door Through Door: Passenger is met inside pickup location (if necessary) and dropped off inside destination (if necessary).
- Provide Wheelchair? Does the passenger need the driver to provide a wheelchair?
- Attendants Needed
- Additional Passengers
- Infectious Disease Toggle
- Oxygen Required Toggle
- If Yes, indicate estimated Oxygen Amount (Liters per minute)
- Requested by Name: Person requesting the Trip
- Requested by Phone Number (Include Phone Extension)
- Will Call Toggle: Is this leg will call?
- Trip Date (Required)
- Dispatcher Notes: NOT visible to driver, Used for Summary.
- Subscription Start Date (Required)
- Subscription End Date (Required)
- Occurs On: Select Days on the Week Subscription Trips Occur (Required)
- Pickup Address: Start typing and select an address (Required)
- Address Details: Facility Name, Win, Or Apt .#
- Pickup Time (Required)
- Additional Pickup Details: Click Plus Icon on Right Side
- Stairs (Individual Steps)
- Stair Equipment
- Ramp: A ramp is a durable, low-maintenance piece of equipment used to make steps accessible, especially for those using wheelchairs. Portable ramps typically have a 1:12 gradient for safe use. They can be used indoors or outdoors.
- Stair Chair: Also known as a stair lift, it's a motorized chair that travels along a rail mounted to the stairs. It helps people with limited mobility to navigate stairs safely. Stair chairs can be installed on straight or curved staircases, and even outdoors.
- Contact Name
- Contact Phone Number
- Load Time (minutes): Manually overrides default load time settings.
- Dropoff Address: Start typing and select an address (Required)
- Address Details: Facility Name, Win, Or Apt .#
- Appointment Time
- Additional Dropoff Details: Click Plus Icon on Right Side
- Stairs (Individual Steps)
- Stair Equipment
- Ramp: A ramp is a durable, low-maintenance piece of equipment used to make steps accessible, especially for those using wheelchairs. Portable ramps typically have a 1:12 gradient for safe use. They can be used indoors or outdoors.
- Stair Chair: Also known as a stair lift, it's a motorized chair that travels along a rail mounted to the stairs. It helps people with limited mobility to navigate stairs safely. Stair chairs can be installed on straight or curved staircases, and even outdoors.
- Tags
- Tap “Save”
Additional Trip Options: for editing and additional flexibility.
- Make it a Round Trip
- Make it a will call return
- Add Additional Leg: Tap “+ Additional Leg”
- Wait and return
View Trip Subscription Details by tapping the down arrow on any subscription on the left side of the row next to the selection box.
Trip Subscriptions can be Edited, Canceled or Deleted by Tapping the “three dots” on the right side of the row.
All Requests - Accept or Reject Trips
All Trip Requests are where requested trips come into the Bambi system from external sources. Bambi will indicate a notification that lists the number of requests that have not been accepted or rejected Trips.
- Navigate to “All Request” on the Trips Sub-Menu and Tap the “Requested” button on the right of each trip request row.
- Accept Trip: Tap “Accept” after reviewing the trip details.
- Reject Trip: Tap “Reject” and review the trip details
- Indicate a Rejection Reason:
- Don’t offer this type of trip
- No capacity
- No available driver
- No available vehicle
- No available equipment
- Don’t support the passenger
- Don’t support this payer
- Not economical to do this trip
- Other
Exporting Trips
Bambi allows downloading of trip details for payer portal uploads, compliance and NEMT Brokers like MTM.
- On the Trips section Tap “Download” on the top right of the navigation bar.
- Select a output format
- All Trip details: This provides every data field available for each trip
- For a Payer Portal Upload: This is for uploading to a selected payer's portal
- For MTM: This provides reports to upload to MTM
