In the fast-paced world of NEMT, challenges and questions can arise at any time. That's why at Bambi, we believe in prioritizing personalized customer service as the cornerstone of our software solution. From onboarding to troubleshooting, we're committed to providing the support you need, when you need it.
When you become a Bambi customer, you gain more than just access to a powerful software platform. You receive the personal cell phone numbers of both our CEO and your dedicated Customer Success representative. This direct line of communication ensures that whenever you encounter an issue or have a question, a real person is available to assist you 24/7. No automated responses, no waiting in queues – just immediate, human-powered support.
We recognize that every NEMT provider operates within a unique market and has distinct requirements. That's why our onboarding process is customized to your specific needs. We collaborate with you to ensure a seamless integration of our software into
your existing workflow, including:
In the NEMT industry, time is of the essence. Delays and complications can impact patient care and your bottom line. Our commitment to personalized customer service ensures that you receive prompt assistance whenever you need it, enabling you to:
At Bambi, we understand that technology is only as good as the support behind it. That's why we go above and beyond to provide a personalized experience that empowers NEMT providers to thrive. With Bambi, you're not just a customer, you're a valued partner.